I was tricked by a phone-phisher pretending to be from my bank, and he convinced me to hand over my credit-card number, then did $8,000+ worth of fraud with it before I figured out what happened.
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When a fraud department calls you, you don’t need to provide any more information than your name and yes/no answers. If they are asking for any additional information, tell them that you don’t trust their authenticity and that you’ll call the number on the credit card. A legitimate agent will politely end the conversation there.
Then you better call that number on the card quickly.
Never, ever, ever, ever volunteer personal information, for any reason, on a call you did not initiate, with a number you haven’t verified from a trusted source, like a brick and mortar branch, or your online banking account.
He said someone in the bank’s supply chain was compromised, as they knew a lot of details that should have been known only to the bank. Also that the only information he gave away were the last digits of a card number.
No, he gave away the last seven.
Right? This is the bare bones basic right here.
I hadn’t given [the scammer] the last four digits of my card.
Wait a sec.
He hadn’t asked for the last four digits. He’d asked for the last seven digits. At the time, I’d found that very frustrating, but now – “The first nine digits are the same for every card you issue, right?” I asked the VP.
I’d given him my entire card number.
Huh. I hadn’t realized the institution prefix was so long.
The real answer here is to have decent digital ID as 2-factor authentication.
This scam would be practically impossible in Sweden with BankID for example.
He gave them his CC number over the phone. How would Sweden’s BankID protect against that?
More that you’d never need to provide it, but many transactions will also require 2FA, even by the credit card.
Lol an entire article about someone giving away info that should never be given away.
Call your bank back if they start requesting info. shakes head
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I know I can’t get scammed. This isn’t an idle claim, but seeing as it is impossible to prove, we can just leave it at that
