I migrated my account back in June, got a mail saying it was successful and didn’t think more of it. Today after not playing MC since 2019 I felt like playing again after seeing that Tekkit was back. However when I log into my Microsoft account, my only Microsoft account, all I get is the option to buy the game again, even though I’ve owned the game since early Alpha.

I’ve tried contacting support, but the reply I got said they don’t help with migration related issues anymore.

Anyone have had the same issue as me? Is there any hope to resolve it or am I SOL?

  • aeronmelon@lemmy.worldEnglish
    14·
    10 months ago

    Are you going through Microsoft support or Mojang support?

    I think you should talk to Mojang about this. They’re more likely to listen to someone who paid for Minecraft when it was in alpha.

    I was playing since alpha, but I didn’t buy until beta. When I migrated my account years ago, it was not a smooth process and it took several hours to get my Minecraft purchase to be applied to my new account. I think I just followed troubleshooting written by another player who had the same problem, I don’t remember talking to Mojang or Microsoft about it.

    • OhShitSon@lemm.eeOPEnglish
      4·
      10 months ago

      Both, Microsoft first then Mojang. Looked up a lot of troubleshooting threads as well with no luck unfortunately.