Self-checkout is a failed experiment, and a growing number of stores are backpedaling on these cursed machines.

The Self-Checkout Nightmare May Finally Be Ending::Self-checkout is a failed experiment, and a growing number of stores are backpedaling on these cursed machines.

      • supamanc@lemmy.worldEnglish
        31·
        8 months ago

        Since they increase theft/loss rates. If the increase in losses is greater than the saving in wages, they are a failure.

    • TheRedSpade@lemmy.worldEnglish
      20·
      8 months ago

      For real. The wait is often shorter than the cashiers’ lines, and I don’t have to interact with anyone. 99% of the time that someone has a problem with them it’s user error. Though I do hate that the ones near me can no longer be muted.

      • JackFrostNCola@lemmy.worldEnglish
        7·
        8 months ago

        Agreed, also i like to stack my bag very methodically with heavier and more sturdy items at the bottom, cold things together, interlock and tetris everything so the bag has its own integrity and doesnt collapse and spill items out into the car after a corner.
        Yes i know the checkout person also stacks in a similar fashion but they are paid the slap it through and into a bag as fast as possible to serve the next customer and i dont mind sacrificing an extra 15seconds of my day over the bag stacking operation to do it right.

      • Grangle1@lemm.eeEnglish
        2·
        8 months ago

        Not to mention that I prefer using my own bag(s) when I can, and whenever I go up to a manned checkout especially with a bagger and hand them my bag to use, at least half the time they start to panic as if they haven’t seen this before, and then they’re eager to start using the plastic bags after my bag is barely half full. This is even in stores that sell their own reusable checkout bags. At the self checkout, I can use my own bag worry-free and fill it however full I want, and if I overfill it, that’s my problem and not on the store, so they don’t have to worry either.

    • nerin@lemmy.worldEnglish
      11·
      8 months ago

      It would be insane to take them out completely they are an introvert’s dream and most people prefer them for smaller shopping trips. Now if every store went to the scan and go model then I would be okay with them being gone. Scan items as you shop and then pay from your phone. The only interaction is an employee at the door just quick checking your receipt by scanning a few of the items. It’s glorious.

      • alice_mac@lemmy.worldEnglish
        14·
        8 months ago

        This or Amazon’s trial store where you walk in and it just tracks you based on the photo of your face you upload to your account are the way forward

        • squid_slime@lemmy.worldEnglish
          2·
          8 months ago

          We should do everything in our power to avoid face tracking. Its truly disturbing that we are allowing private companies to have this power, going as far as to invite it by uploading a picture of ourselfs to them.

          • alice_mac@lemmy.worldEnglish
            11·
            8 months ago

            I mean we might find a way to create a decentralised open source face tracking which would solve the issues of business being evil… Except face tracking or not businesses will find a way to be evil due to common greediness.