The thank you for your patience one has always rubbed me wrong. There’s honor in apologizing in my opinion. I do like the making a mistake one though and I’ve tried to adopt that mentality when I’m working with QA on something I’ve merged. I want them to feel good about finding the mistakes and I want to avoid an adversarial relationship. I’ve learned that I get way better tickets from QA if they like how I treat them. Treat them like valuable experts and they’ll act like valuable experts.
The thank you for your patience one has always rubbed me wrong.
I wouldn’t say wrong - it is disrespectful since I wasn’t patient by choice. You fucked up, you own it. But then I’m not a native speaker, maybe it just feels that way in my country.
The thank you for your patience one has always rubbed me wrong. There’s honor in apologizing in my opinion. I do like the making a mistake one though and I’ve tried to adopt that mentality when I’m working with QA on something I’ve merged. I want them to feel good about finding the mistakes and I want to avoid an adversarial relationship. I’ve learned that I get way better tickets from QA if they like how I treat them. Treat them like valuable experts and they’ll act like valuable experts.
I don’t like it, and will always apologize if it is my fault.
Honestly, I think its terrible advice lol. This is the type of shit that makes people not like management.
I wouldn’t say wrong - it is disrespectful since I wasn’t patient by choice. You fucked up, you own it. But then I’m not a native speaker, maybe it just feels that way in my country.