The comparison is even more apt when you remember that the official Reddit app also used to be the most popular and great 3rd-party app called AlienBlue, which was purchased from 1 guy and rebranded a decade ago.
It’s pretty clear that the reason why the official Reddit app isn’t good is because a good experience for their users isn’t their goal.
The fact that the app is still so bad after so much time has gone by indicates that it is the desired product that the company wants to offer. And after realizing that they were still losing users to better competitors, their solution was to destroy the ability to compete in the first place rather than improve the product.
They like the app as-is, with all of the terrible performance and UX that goes along with it. The reason behind that is because they’re getting user engagement metrics and other telemetry data, more control over ad delivery and the content users see (including astroturfed sponsored Reddit content), and more monetization.
Third party apps, like Apollo and AlienBlue before it, cared about providing a good user experience. It just happens that users typically prefer experiences that aren’t trying to capitalize their every interaction, and companies take that personally.
a good experience for their users isn’t their goal
They are in tension with the more pressing goal of extracting revenue. But how do you extract revenue from a site that’s mostly just “user content” + “ads” in an era when ad revenue is plummeting?
The comparison is even more apt when you remember that the official Reddit app also used to be the most popular and great 3rd-party app called AlienBlue, which was purchased from 1 guy and rebranded a decade ago.
It’s pretty clear that the reason why the official Reddit app isn’t good is because a good experience for their users isn’t their goal.
The fact that the app is still so bad after so much time has gone by indicates that it is the desired product that the company wants to offer. And after realizing that they were still losing users to better competitors, their solution was to destroy the ability to compete in the first place rather than improve the product.
They like the app as-is, with all of the terrible performance and UX that goes along with it. The reason behind that is because they’re getting user engagement metrics and other telemetry data, more control over ad delivery and the content users see (including astroturfed sponsored Reddit content), and more monetization.
Third party apps, like Apollo and AlienBlue before it, cared about providing a good user experience. It just happens that users typically prefer experiences that aren’t trying to capitalize their every interaction, and companies take that personally.
They are in tension with the more pressing goal of extracting revenue. But how do you extract revenue from a site that’s mostly just “user content” + “ads” in an era when ad revenue is plummeting?
Maybe if they increase the prices on Reddit Gold?