Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 1 year ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 1 year ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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hperrin@lemmy.world
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1 year ago
Since when has that stopped any corporation from doing anything?
- realitista@lemm.ee
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  1 year ago
  Unless you are an absolute monopoly, there is a point you can cross where your customers just leave.
  - zbyte64@awful.systems
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    1 year ago
    No worries then, Absolute monopolies only exist in text books.

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