Sorry for the Danish post i hope you can translate it.
The Ministry warns that Microsoft programs can create problems for written exams for students with Mac computers.
Users who have updated the programs to the latest version may experience the programs running slowly, freezing and crashing. This means that the examinees are delayed in their work and that parts of the answers risk being lost, write the Agency for Education and Quality and the Agency for IT and Learning in a notice to schools.
Here is the translation of the Danish text into English:
“Chaos and Confusion” during Exams after Word Update Ministry warns that Microsoft programs may cause problems for students with Mac computers during written exams.
For several written exams, students with Mac computers have experienced issues with Microsoft Word if they had the latest version of the program installed.
BY Thomas Prakash TODAY AT 10:42
High school student Silje Højer Lauritsen was about an hour into her exam on Thursday when her computer started having problems. Suddenly, her Word program began running slowly. The word processing program “froze,” and she could not save her answers for the assignment in the marketing subject, where she was explaining companies’ value chains.
Problems at several high schools IT staff and teachers ran in and out of the room to help the students, and they ended up giving them an extra hour to complete the exam. However, not everyone succeeded.
It was almost as if it wasn’t an exam anymore because there was so much chaos and confusion. SILJE HØJER LAURITSEN, STUDENT, HHX HIGH SCHOOL IN RISSKOV
At several other high schools in the country, the same problems have been experienced in recent days.
‘Use other programs, or take frequent backups’ The Ministry of Education is aware of the problem and warns educational institutions that there may be issues with the latest version of Word and Excel for Mac users.
Help to solve the problem The Danish Agency for IT and Learning provides guidance on its website on how Mac users can solve the problem and downgrade to an older version of Microsoft Word.
Distracted from the task The ministry states that it is not responsible for the use of so-called third-party programs used by institutions and students and therefore does not have an overview of how many were affected by the problems. At the HHX high school in Risskov, Silje Højer Lauritsen felt that the IT problems made an already stressful situation even more stressful.
Microsoft apologizes At Microsoft, one of the world’s largest IT companies, they regret that the latest update is causing problems.