Most consumers hate the idea of AI-generated customer service

www.techspot.com

197

942

Most consumers hate the idea of AI-generated customer service

www.techspot.com

Nemeski@lemm.ee to

Technology@lemmy.worldEnglish · 1 year ago

197

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

Chat

dactylotheca@suppo.fi
link
fedilink
English
arrow-up
2
arrow-down
2·
1 year ago

Technology@lemmy.world

technology@lemmy.world

Create a post

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related news or articles.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

9.57K users / day
10.3K users / week
14.1K users / month
30.8K users / 6 months
1 local subscriber
71.9K subscribers
13.9K Posts
508K Comments
Modlog