A company will never do anything that is not increasing their profit. If the profit of breaking law is greater than the fine then they will do it.
What they will do, is create a button called “delete account” which will just block you from logging in. It will not delete your content. Sending an email which clearly says they’re getting sued is probably the easiest option. You gotta speak their language.
There are two causes here. Either server fucks it self over or the client fucks itself over. For server check logs, for client: check spelling, specify full protocol and try different browser to pinpoint the problem. It would be great to see the full ip address output from ‘ip -c a’ on both client and server.