I don’t think that’s (intentionally) deceptive, it seems like two people talking past each other… I’ve been frustrated with customer support at a lot of places, I don’t take it to mean those places are bad though. Good customer support is expensive and hard.
Thanks for sharing though, I’ll keep that in the back of my mind.
Edit: I’m also curious why you care if they serve you geolocated results? That might be part of what the support agent was confused by.
… also maybe tone it down a bit, I don’t think that other guy was trying to bait you and get you all hyped up.
While I feel like that in this case it is a non-problem, I could see while someone would like the ability to de-localize search results.
Also agree on the rude aspect, thats just unworthy of such a civil discussion.
I don’t think that’s (intentionally) deceptive, it seems like two people talking past each other… I’ve been frustrated with customer support at a lot of places, I don’t take it to mean those places are bad though. Good customer support is expensive and hard.
Thanks for sharing though, I’ll keep that in the back of my mind.
Edit: I’m also curious why you care if they serve you geolocated results? That might be part of what the support agent was confused by.
… also maybe tone it down a bit, I don’t think that other guy was trying to bait you and get you all hyped up.
Removed by mod
While I feel like that in this case it is a non-problem, I could see while someone would like the ability to de-localize search results. Also agree on the rude aspect, thats just unworthy of such a civil discussion.