• sugar_in_your_tea@sh.itjust.works
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    2 months ago

    Well yeah, if it only gets stolen 1% of the time, and the cost of that service is more than the replacement cost when things get stolen, it makes sense to not require a signature. It’s just like retail, they just factor in a certain amount of loss into the price of the items they sell.

    • kamen@lemmy.world
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      2 months ago

      Fair point, yeah. If it’s a no-hassle process for the customer to report something as stolen and get a refund or another item shipped (even without proof - because I figure not everybody has surveillance cameras), sure.