The guy even has the police explicitly clear him off any foul play, but Google still won’t budge. Consumers have zero rights to something as fundamental as retrieving their own files or emails
This is why i have been moving away from google products for storing anything; emails, photos, etc. They are just not a customer focused company, bad to do business with them
Most people are unaware that Google can and has closed accounts without notice or appeal.
A closed account means all your files, photos, passwords, 2fa, are gone.
Like this father who got his account closed because he took a picture of his toddler penis to send to their pediatrician.
The picture was automatically backed up in Google photo and flagged as child pornography.
Exactly. Even after being investigated by two police departments, Google refused to open the account.
Let me share this story: https://www.nytimes.com/2022/08/21/technology/google-surveillance-toddler-photo.html
The guy even has the police explicitly clear him off any foul play, but Google still won’t budge. Consumers have zero rights to something as fundamental as retrieving their own files or emails
This is why i have been moving away from google products for storing anything; emails, photos, etc. They are just not a customer focused company, bad to do business with them