When he complained about the backpack there was a point where he was complaining about being liable for it, while arguing that he would do the right thing, he just didn’t want to be legally required to do the right thing.

In practice, they’ve been good so far, handling what looks like frequent and inconvenient mistakes, but he explicitly wanted the right to not be good and folded when it justifiably angered/upset his trusting fans.

It was like a veil was lifted for a second.