“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”
It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.
I’ve been to restaurants with mandatory 20% tip included in the bill and let me tell you, I don’t even know if I got service worthy of 10%. It seems to be more of a cultural problem though. Even when their salaries are covered, American restaurant service is pretty lackluster. Without the carrot on the stick, it doesn’t seem like they’re even willing to try.
Working in a restaurant is probably one of the most consistently hard jobs in the US. It takes like 3 times the amount of energy that the average office job does. I don’t think you are getting bad service because the people that are serving you are just lazy, they certainly wouldn’t be working in the food service industry if they were lazy.
I’ve worked in restaurants too, mate. I get that it may be a lot of work, but the experience also let me know that the service I’m getting is usually pretty subpar. I don’t mind tipping good waiters, but they are pretty rare outside of fine dining. Lazy waiters, like lazy employees in any other job, are always going to be a plague on their industry.
Why are lazy workers a plague on industries? What makes you take that framing and not another framing like the fact that many industries treat workers like shit and pay them shit?
Perhaps the problem is you expect great customer service from someone who is getting paid so little they can’t pay off any debt, afford any kind of housing that isn’t living with their parents or living in a shitbox with way too many roommates, afford good health insurance nor even really afford to feed themselves with healthy food.
Fundamentally WHY do you look at someone you perceive as not working hard and your kneejerk response is “they must have no reason for their behavior other than they are lazy” ? You are being extraordinarily intellectually lazy yourself to dig no deeper than “they look lazy” and to assume they don’t have good reasons.
If your worldview is based around pointing at people continuously and saying “well they are lazy, that worker looks lazy, that other worker looks lazy too” at a certain point your worldview cannot explain reality. Most humans need to do something productive and meaningful in order to not become intensely depressed, if your worldview tells you all those people are lazy that means your worldview is missing big chunks of reality. There are exceptions of course, but when you write off large groups of people as “just lazy” you are universally, always just being a dumbass who is probably playing right into the hands of bigots or capitalists who want to crush you just as bad as the people you look down on.
You’re attacking me to accept shittier service? Fuck that. I’ve worked in food and have been paid minimum wage. I can identify lazy when I see it. You’re just a bigot making conjectures and attacking people for not accepting bullshit service. Get the fuck outta here with that shit
Well you sound like a miserable person, glad you get shitty service : )
Also how on earth am I acting like a bigot here?