If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.
Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.
Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.
And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.
That was what all of their ads were, though: order what you like, try them on in the comfort of your home, anything you don’t like for any reason - wrong fit, bad color, whatever - just return it! You can’t get annoyed with the customers when this is literally what the merchants said they should do.
lol. Why is made up shit so popular? Don’t get me wrong, some companies have advertised this, but most aren’t pricing this into their costs. Which is why they now want to charge for it.