• reversebananimals@lemmy.world
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    7 months ago

    When we’ve made statements like this one before, it’s included a pledge to keep making improvements, and while we are working on these updates, they haven’t happened at a speed or magnitude that is acceptable

    I know nothing about this game, but even with no context, yikes. They basically openly admit they’re just making the same toothless apology again in the opening paragraph. That’s bold!

    • Wogi@lemmy.world
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      7 months ago

      Cities 1 was a masterpiece upon release. For a while it got free updates to make it better. Then they released dlc, the first few were fine but they always got worse. By the end of the lifecycle of the first game they’d released a string of very poorly received dlcs.

      Cities 2 came out to some of the worst reviews they’d received yet, and the fact that they released dlc before addressing the concerns of the community is pretty telling. It’s just a platform for continuous content and a lot of stuff that was in the base game for the first one was suddenly absent this release.

      I’ve been waiting to buy it until the reviews start ticking back the right direction and it seems like that’s not going to happen.

      • CluelessLemmyng@lemmy.sdf.org
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        7 months ago

        I remember initially getting downvoted on Reddit when the announcement trailer was posted because I mentioned that this was going to be the case and that I was going to wait a couple years.

        Paradox has focused hard on releasing games with DLC planned every 6-12 months as has been the case for almost all of their recent titles. And I play a lot of their games. Cities 2 should have released with at least some of the dlc content already released in 1, on top of being optimized for performance. Paradox should be the poster child for patient gamers.

      • Montagge@lemmy.zip
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        7 months ago

        LOL CS1 was a bare bones mess on release. It wasn’t good until several DLCs were released. It was just better than anything Sim City had going on in the past decade.

  • Hello_there@fedia.io
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    7 months ago

    They’re putting money on the table, refunding purchases. You never see game companies do that any more unless forced to by steam.

    • Aurenkin@sh.itjust.works
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      7 months ago

      Yeah, the post and these actions are a good gesture. They have an uphill battle to patch their damaged reputation though but it’s a start. Let’s see if they actually take action and fix the game, I’m not hoping but I’d love to be surprised.

    • Dark ArcA
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      7 months ago

      I would be shocked if I ever saw Jagex do that… The state of their PR is abysmal.

    • NanoooK@sh.itjust.works
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      7 months ago

      I had no idea their reputation become that bad. I keep seeing badly rated DLCs (from other IPs) but I thought they didn’t care because people still buy them.

  • Cyberspark@sh.itjust.works
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    7 months ago

    This response feels like the ceo has been paying attention to arrowhead. It feels genuine and respectful if too little too late for the community harmed. It’s good to see we’re starting to get companies realising they’re talking to adults and not a random group of mindless kids or something. Arrowhead has proved the effectiveness of genuine empathy and transparency. When the devs can come out and say “yeah, that’s feeling really rough to play right now, we’re working on some ideas to fix that”. I see some of it in the self-reflection on their statements here, the acknowledgement that they Cavendish improved as they’d hoped and haven’t managed to fix things as they thought they would.

    Now to see if these words actually have weight.