I work retail. Contrary to popular belief, I DO NOT always know whether a particular item is in stock or not, unless I consult the computer. I do not have the exact price of every item committed to memory. I don’t even know the expiration date of every single coupon. Some customers think I suck at my job, but I haven’t gotten any complaints from the people who pay me, so…
I’m always amazed when people know what shelves and aisles things are at off the top their head. I am asking 100% expecting people needing to ask some who runs that department or to check the system.
It takes a while to learn, but now I’m glad I know where some of the weird, obscure items are that people rarely ask for. It’s nice not to have to scour the store thinking “I just KNOW I’ve seen it around here somewhere…”
Back in the day there were stores that could definitely answer such questions. The employees were trained to be able to tell you which aisle (side and end) you could find their products.
Not anymore. Guess the training got cut so the CEO could get his quarterly bonus for being a genius. /s
I work retail. Contrary to popular belief, I DO NOT always know whether a particular item is in stock or not, unless I consult the computer. I do not have the exact price of every item committed to memory. I don’t even know the expiration date of every single coupon. Some customers think I suck at my job, but I haven’t gotten any complaints from the people who pay me, so…
I’m always amazed when people know what shelves and aisles things are at off the top their head. I am asking 100% expecting people needing to ask some who runs that department or to check the system.
It takes a while to learn, but now I’m glad I know where some of the weird, obscure items are that people rarely ask for. It’s nice not to have to scour the store thinking “I just KNOW I’ve seen it around here somewhere…”
Back in the day there were stores that could definitely answer such questions. The employees were trained to be able to tell you which aisle (side and end) you could find their products.
Not anymore. Guess the training got cut so the CEO could get his quarterly bonus for being a genius. /s
I worked a Lowe’s and people honestly seemed to think I knew everything about every product in that store.
Doubly so if you just got back from time off or helping another store.