My company is a few years into an Infosys partnership. From the first meeting, we had people disappointed. All this time later we’re behind on every project, and spend more time arguing about payments and KPIs than actually getting work done.
It’s easy to say your KPIs are green when you don’t measure anything of value, and really easy to say we owe you for services when you have no proof of services rendered.
To learn they’re pretty anti-human and profit driven from the top down is just icing on the cake
Having attempted to set up a paid infrastructure on Oracle and not being able to because their backend systems are shit and the support people there are idiots, I’d have to agree. I couldn’t get my tenant ID associated with a support contract, even after a continuous week of exploring every support option and talking to support rep after support rep on phone and chat. I just wound it up and moved on.
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My company is a few years into an Infosys partnership. From the first meeting, we had people disappointed. All this time later we’re behind on every project, and spend more time arguing about payments and KPIs than actually getting work done.
It’s easy to say your KPIs are green when you don’t measure anything of value, and really easy to say we owe you for services when you have no proof of services rendered.
To learn they’re pretty anti-human and profit driven from the top down is just icing on the cake
What did they think was going to happen?
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Isn’t that a given of every C-level job?
I’d say Infosys is probably doing them a favour.
Having attempted to set up a paid infrastructure on Oracle and not being able to because their backend systems are shit and the support people there are idiots, I’d have to agree. I couldn’t get my tenant ID associated with a support contract, even after a continuous week of exploring every support option and talking to support rep after support rep on phone and chat. I just wound it up and moved on.