• Cousin Mose@lemmy.hogru.ch
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    16 days ago

    To the same audience: quit selling my fucking phone number!

    I ditched a phone number I had for 10+ years because it was leaked everywhere. Only a few short months after updating my number with the DMV and a handful of other government agencies I started receiving scam calls/messages again.

    At some point we need to adopt some fucking privacy laws. This is absolutely bonkers—is no one else fed up??

    Edit: I already know how to silence unknown callers. What I want is to not have the problem in the first place, ideally by 1) having companies not sell personal data to third parties and 2) being able to block spoofed (non-encrypted) caller ID.

    • Snot Flickerman@lemmy.blahaj.zone
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      16 days ago

      Oh everyone is fed up but we just elected a guy and government who is sure to make it all way way way worse.

      He just helped put the nail in the coffin of the lie that crypto is for anything but scams, don’t worry, it’s gonna get real bad before it gets any better.

      • tourist@lemmy.world
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        16 days ago

        In South Africa, where I live, everyone is assigned an ID Number at Birth. You need an ID number, thumbprint scan AND proof of address to get issued a SIM card number due to a law introduced called RICA. It was meant to help fight crime. Worried that the government could listen in to calls or read their SMSs, the criminals just switched to WhatsApp, which also happened to become cheaper than SMSs and gained popularity in this time.

        The cops never seemed to crack WhatsApp. The only drug busts that happen are when an open secret becomes laughably too open and when they harass every person arriving from South America at O.R. Tambo international airport just to catch the decoy mules carrying 12g of cocaine (total). Every dealer I ever organised with was over WhatsApp.

        So now, woopsi, RICA stopped nothing and just became a liability. That treasure trove of fragile data made its way to scammers and spammers. A total net negative.

        I’d encourage everyone else in other countries to apply major pushback to any government proposals in this direction.

        • nyan@lemmy.cafe
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          16 days ago

          There’s a subset of Americans who are rather like ostriches: heads so deeply buried in the sand that they forget anything exists outside their immediate surroundings. Reminding them that the rest of the world is out there rarely has any positive results, however.

      • explodicle@sh.itjust.works
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        15 days ago

        “Bitcoin, it just seems like a scam,” Mr Trump said. “I don’t like it because it’s another currency competing against the dollar.”

        — Donald Trump

        Of course, Trump Coin made just for him is fine. And any security who bribes him. Oh wait now none of them are securities; Gary Gensler was our last line of defense.

        [Edit: got it backwards]

    • DaddleDew@lemmy.world
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      16 days ago

      I’m pretty sure a lot of scam calls use machines that call every possible phone number within an area code and see who answers. There is no way to avoid it.

      • Pika@sh.itjust.works
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        16 days ago

        this right here. I stopped getting scam calls years ago, I stopped answering and they just eventually stopped calling. If you don’t interact with the call (interact being ignore it or mute it NOT reject it) and it just goes to voicemail, they seem to eventually stop

        • BlemboTheThird@lemmy.ca
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          16 days ago

          Lucky you. I’ve been letting calls from any number I don’t recognize go to voicemail for years and nothing ever seems to change.

          • ElegantBiscuit@lemm.ee
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            15 days ago

            I just block and report as spam any spam text messages I get and any calls that get marked as scam likely. It was terrible before the election because I live in a swing county in a swing state and I think everyone was just mass spamming every number in the area code, but since then I haven’t really gotten much, maybe one errant text every 2 or 3 weeks. Which is much better than it was last spring and summer when the amount started picking up for me.

        • atrielienz@lemmy.world
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          16 days ago

          If you’re job hunting, or work in specific fields this may not be a reasonable thing to do and that’s at least part of the problem.

          • Pika@sh.itjust.works
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            16 days ago

            This would deem troublesome yea, being said I firmly believe in separating work and home. I wouldn’t be willing to use a personal number for work related activities, at least not public related activities. Being said, I have no good solution for that, at least you are being paid for the scam call I guess.

            • atrielienz@lemmy.world
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              16 days ago

              Job hunting is what I meant. And you pretty much have to use your personal phone for that. I haven’t ever had a company phone. Doubt they’d give it to techs.

    • adarza@lemmy.ca
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      16 days ago

      lists sourced from drivers licenses and motor vehicle registration records are literally sold by some states.

    • pHr34kY@lemmy.world
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      16 days ago

      Australia has a “do not call register”. It seems to mostly work, but telcos are having trouble with calls originating from outside the network with spoofed caller ID. We still get spam/scam calls from India among other places.

      Even if they’re not calling you directly, they are still using your phone number to link you to things and create a shadow profile behind the scenes.

    • Shimitar@feddit.it
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      16 days ago

      Don’t worry, here in Europe we are full of privacy laws but I still receive tents of spam calls per day. Usually from non UE countries faking the number with my country numbers.

      • Blackmist@feddit.uk
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        15 days ago

        Anything with a London 020 number is guaranteed to be a man with an Indian accent pretending to be from British Telecom.

    • buddascrayon@lemmy.world
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      15 days ago

      At some point we need to adopt some fucking privacy laws.

      Yeah we absolutely had to ban TilTok because of privacy concerns but the idea of creating a law to protect our privacy is ridiculous beyond all reasoning. The stupidity of the United States government is absolute.

    • Ulrich@feddit.org
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      16 days ago

      I set my phone to decline calls from unknown callers years ago.

      These calls are already illegal. I used to report them to the FTC but I never heard anything back so I have no idea what happens, but I presume nothing. If I had the time to take them, and if they spoke English, I would record them with the Cube ACR app (which no longer works) and convince them to incriminate themselves. Ask their name, company, location, time/date, whether they ran my number through the DNC registry.

    • john89@lemmy.ca
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      15 days ago

      At some point we need to adopt some fucking privacy laws. This is absolutely bonkers—is no one else fed up??

      Look at you, trying to use the government to solve every day problems that face pretty much all of us.

      Don’t you know we only focus on gridlock issues to distract us from real issues now?

    • Pika@sh.itjust.works
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      16 days ago

      I’m confused of how this keeps happening to people.

      Like I use my phone on most sites that allow it and I’ve never had spam/scam calls really, but I’ve also explicitly unchecked the marketing boxes that appear on the signup so maybe that it.

      The last instance that actually happened to me was with entering my university a few years ago for my BS degree. They 1000% sold my contact information as some part of the deans/honors list process. I reached out to them and stopped that so fast.

  • Teknikal@eviltoast.org
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    16 days ago

    Bane of my life as about a year ago my dad switched his sim and immediately started pestering me about not being able to log into his accounts.

    Yes he got rid of the old number completly and expected me to somehow make his logins work. This is still going on to this day when he complains to me something doesn’t work it’s because he’s tied it to his old phone number.

  • snooggums@lemmy.world
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    16 days ago

    It is the same thing that happened with US Social Security Numbers, which were originally just tracking numbers for that one purpose that were coopted by capitalists and treated like something special.

  • Suavevillain@lemmy.world
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    15 days ago

    Please. It is the most annoying part of trying to use some sites and I rather not give out my number to people who store important info in plain text files.

    • john89@lemmy.ca
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      15 days ago

      Yes. Don’t forget your phone number will be exposed to the public when the business gets hacked.

      Not if. When.

  • jpablo68@infosec.pub
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    16 days ago

    I’m in a quest to find a good email provider that doesn’t ask for a cellphone or another email address while creating an account, cock.li used to do this but now it’s “getting back on its feet”

  • dual_sport_dork 🐧🗡️@lemmy.world
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    15 days ago

    I don’t want to treat phone numbers as an ID, but for some reason my customers will give their phone number to me online far more willingly than they’ll cough up their email address, which is baffling only until you realize:

    • Most people are technologically incompetent and are intimidated by the avalanche of crap they get in their email, and
    • They never answer their phones anyway, so who cares?

    I actually offer the option, because I don’t give a rat’s ass how people ignore me when I try to contact them. But when they place an order I at least need to be able to prove that I tried.

    • john89@lemmy.ca
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      15 days ago

      which is baffling only until you realize

      I stopped being baffled when I realized most people are dumb as shit.

      It’s just a fact of life, and we either see it or we don’t.

      • Regrettable_incident@lemmy.world
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        14 days ago

        TBF many people are more intimidated by emails. My mum, for example, is in her 70s - she’s okay with using a smartphone but she doesn’t trust ‘internet stuff’. Won’t put her card details in, doesn’t trust emails - which is fair, because a lot of emails are bullshit or scams. She grew up with telephones though and feels safer using them. Possibly why so many phone scams target older people. I’ve tried to educate her.

        This attitude doesn’t make people dumb. A bit ignorant, maybe, but I feel like ‘dumb as shit’ is a bit harsh.

    • AA5B@lemmy.world
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      14 days ago

      When I give out my email, I always get spam, regardless of how many boxes I uncheck.

      When I give out my phone number, sometimes I don’t

      Of course that no longer makes sense since I have one phone number I can’t easily change, but give out uniquely generated emails that I can individually turn off

  • futatorius@lemm.ee
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    15 days ago

    Internet security and internet privacy are only incompatible goals when combined with incompetency and shit user-exerience design.

  • HobbitFoot @thelemmy.club
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    16 days ago

    Are Internet security and Internet privacy incompatible goals?

    They are if the security is tied to knowing that an account is a person.

  • Katana314@lemmy.world
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    15 days ago

    On this question of verification, I don’t have a particularly foolproof solution, but maybe there just isn’t one.

    I can criticize the modern web for a lot of things, but as long as we have situations where we want to check whether an account is a real person, as opposed to FarmingBot #295038, they need something. I’m not a fan of phone verification, but I’d only criticize it when we have alternatives.

    I’d even be in favor of some kind of one-way algorithm by which a trusted real-person-identifying entity could tell a random third party site: Yes, this is a genuine human.

  • Pika@sh.itjust.works
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    16 days ago

    Are internet security and internet privacy incompatible goals?

    Yes. They are completely incompatible goals when anything relating to identity/being is linked to it. Examples of this could be anything from your name, to your behavioral patterns, to your phone number

    Disregarding the entire possibility that ANY site is hack-able/breach-able, the issue stands that the reasons that most sites request PII is valid, for security reasons. There does not exist any valid method of ensuring users identity that does not violate users privacy. CAPTCHAS are proven inefficient, email domains are easy as a 1-2 click. Once the setup is done server side changing to a new address is as easy as changing your server settings and registering a new domain, then just pointing your MX records there. Heck depending on your postfix setup you might not even have to change server settings, if your account lookup is setup to ignore the domain and it all uses the same database. Even phone numbers have proven troublesome but its the least troublesome method available

    The entire reason PII style setups are used, is because its an easy verification site side, but a hard to spoof verification customer side. Like the article says, phone numbers are hard to change for verification, many only let you change so many times in X period, and usually require some form of physical identity to register, and the ones who don’t are forced such as VOIP style numbers get blocked.

    We lack currently a good system aside from that, because at the end of the day, how do you prove you are who you say you are, without disclosing your identity. I personally think it should be fine to give up some PII for security purposes, but this NEEDS to be restricted only to security and should never be shared with any entity, and this includes government overreach. Alas this will never happen.

    • AnAmericanPotato@programming.dev
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      16 days ago

      This assumes a legitimate need to prove who you are outside the context of that specific site, rather than just within it. Sometimes that need is real, sometimes it is not.

      When it’s not, and you only need to prove you are the same person who created the account, then a simple username and password is sufficient. Use 2FA (via authenticator app or key, NOT via SMS or email) on top of that. This allows users to prove to a sufficient degree that they are the owner of that account.

      This is how most Lemmy instances work, for example. I can sign up by creating a username and password, with optional 2FA. They do not need my email. They do not need my phone number. They do not need my name, or my contacts, or anything else that is not related to my identity within their server.

      I realize that this is untenable at large scales for any communications platform. Spam (and worse) is a problem wherever there are easy and anonymous signups. I’m honestly not sure how Lemmy is as clean as it is. I guess it’s just not popular enough to attract spammers.

      • Pika@sh.itjust.works
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        16 days ago

        You are correct with this comment yea, the biggest drawback (which as acknowledged we have seen on lemmy) is the anonymous of the account. It’s easy to spin up spam instances, and due to how federation works its hard to combat against it. I remember LW had an issue regarding that a bit ago with someone threatening to just keep changing domains to avoid blocking, which is indeed a problem for any of these style services. I agree at large scale, most sites are not going to want to have to put up with losing that level of control moderation side. It creates a lot of headaches and for most sites it’s just easier to enforce a policy that forces disclosing PII.

  • werefreeatlast@lemmy.world
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    16 days ago

    I have absolutely no need for my phone number, nor do I use it for anything that I couldn’t use a voice app for. Just get rid of them altogether.

    • Ulrich@feddit.org
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      16 days ago

      Yeah I mean I’d get rid of that and email entirely if I could but unfortunately there are legal and societal expectations.

      • pHr34kY@lemmy.world
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        16 days ago

        We need email. It’s one of the few protocols that are 100% in the user’s control. I run my own mail server. I can’t do the same for whatsapp.

        We’ve added a lot of checks to email (SSL, DKIM, DMARC, SPF) so it’s very easy to identify spam these days. It’s also easy to avoid giving any two companies the same email address. That’s something much harder to avoid with a phone number.

        For 2FA, per-account email addresses and authenticor apps are the best approach for privacy.

        • Ulrich@feddit.org
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          16 days ago

          I run my own mail server. I can’t do the same for whatsapp.

          No, but you can do the same for a wide variety of chat apps.

          it’s very easy to identify spam these days

          LOL then why is my inbox constantly full of spam?

          Platforms like SimpleX solve spam by requiring participants to have an invitation to message you. You can either send them a 1-time invitation or you can use a semi-permanent one that can be posted publicly and rolled as necessary without losing contact with anyone you’ve already connected with, so by the time it’s mined somehow and sold to some company, it’s already changed.

          For 2FA, per-account email addresses and authenticor apps are the best approach for privacy.

          LOL what? No they’re not. How does an email protect your privacy over just a username?

          • mox@lemmy.sdf.org
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            16 days ago

            LOL what? No they’re not. How does an email protect your privacy over just a username?

            They said per-account email addresses, presumably meaning that when giving out an email address, you would use a different one for each service. That way, they couldn’t be used to link you across services, and you could easily delete one (and know who to blame) if it was abused.

            • Ulrich@feddit.org
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              16 days ago

              Yes, I understand how email aliasing works. Again, how is that more private than a username?

              • mox@lemmy.sdf.org
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                16 days ago

                I don’t see a claim of it being more private than a username. Perhaps the person you’re arguing with views them as equally private, or is thinking of services that require some form of contact info. I can’t speak for them.

                • Ulrich@feddit.org
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                  16 days ago

                  It’s right here:

                  For 2FA, per-account email addresses and authenticor apps are the best approach for privacy.

                  I can’t speak for them.

                  But you just did.

            • Ulrich@feddit.org
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              16 days ago

              Zoomer spotted

              Haha, not even close

              Email >>>>> chat apps.

              Wrong again. But please, do go on.

      • corsicanguppy@lemmy.ca
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        16 days ago

        You’ll pry email from my #coldDeadHands, but I haven’t had a phone number for a decade.

  • Ulrich@feddit.org
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    16 days ago

    It’s not an accident. They’re not stupid. It is intentional. They want your personal information. Most of your personal information is tied to your email but it’s easy enough to spin up an alias to sign in with. Requiring a phone number ensures that they know exactly who you are and can buy/sell/use your data accordingly. They also know what a giant pain in the dick it is to change your phone number, especially when you need it for these security checks. They also know sales conversion rates are much higher if they can get you on the phone. So yeah, they’re not going to stop doing that.

  • Ogmios@sh.itjust.works
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    16 days ago

    Computer technology is fundamentally insecure so long as everything is connected all the time. It drives me mental that idiots keep trying to foist the whole of human society onto devices which are clearly unfit for the task.

    • corroded@lemmy.world
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      16 days ago

      Technology exists to keep all your personal data exceptionally secure. Modern encryption is incredibly difficult to break (impossible really).

      Humans are fundamentally insecure. Any time you read about a data leak, it’s because somebody stupidly opened an attachment or fell for a scam. Any time someone gets “hacked,” they didn’t. They gave away their information. Human error and a lack of education are the problems.

      • sevon@lemmy.kde.social
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        16 days ago

        While I also disagree with the claim that technology is “fundamentally” insecure, it’s unfortunately not that often made by smart and caring people.

        • Ogmios@sh.itjust.works
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          15 days ago

          While I also disagree with the claim that technology is “fundamentally” insecure

          For pretty much everyone other than perhaps the CIA and Mosad, it is.