Full title: Ubisoft says you “cannot complain” it shut down The Crew because you never actually owned it, and you weren’t “deceived” by the lack of an offline version “to access a decade-old, discontinued video game”

Ubisoft’s lawyers have responded to a class action lawsuit over the shutdown of The Crew, arguing that it was always clear that you didn’t own the game and calling for a dismissal of the case outright.

The class action was filed in November 2024, and Ubisoft’s response came in February 2025, though it’s only come to the public’s attention now courtesy of Polygon. The full response from Ubisoft attorney Steven A. Marenberg picks apart the claims of plaintiffs Matthew Cassell and Alan Liu piece by piece, but the most common refrain is that The Crew’s box made clear both that the game required an internet connection and that Ubisoft retained the right to revoke access “to one or more specific online features” with a 30-day notice at its own discretion.

  • ElectroVagrant@lemmy.world
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    15 days ago

    Ubisoft cannot complain when gamers “pirate” their games then.

    If buying isn’t owning, piracy isn’t theft and all that.

  • njm1314@lemmy.world
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    15 days ago

    Ubisoft you can’t complain if I pirate your games, because I never actually bought them and you weren’t deceived by a lack of purchase.

    • SpicyColdFartChamber@lemm.ee
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      15 days ago

      Hijacking.

      Are you European Union Citizen? Do you like games?

      Do you want to own games again? and not just “License” them? Then please join the Stop destroying Videogames Initiative.

      Initiative - https://citizens-initiative.europa.eu/initiatives/details/2024/000007_en

      (Only sign if you are a EU citizen!)

      It’s an initiative to get the European parliament to discuss the matter all together, and Iirc, it already has some members that support it. (So It’s not just any ordinary petition that will go nowhere.)

      We have already collected 42% of the 1 million signatures from European citizens required. But the deadline is June 2025 and if we don’t get enough signatures by then, it won’t be looked at by the European commission. So to at least get the matter to be discussed, please sign!

      (ONLY FOR European Union citizens! No one else! Please do not sign if you aren’t an EU citizen. Also No Brits! there’s another initiative for the UK.)

      Short video explainer about the initiative - https://youtu.be/mkMe9MxxZiI

      For more info visit https://www.stopkillinggames.com/

      You can also view the petitions for other countries - (Australia, Canada, UK, Brazil… and more)

        • SpicyColdFartChamber@lemm.ee
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          15 days ago

          No, please don’t sign if you are American. That can harm the petition with false signatures.

          This is strictly ONLY for European union citizens!

          Don’t worry, you can still help by spreading the message among your EU friends or family members(You don’t have to be a gamer to care about this or vote in this!). A lot of the exposure to this initiative is lacking when it comes to non-english speaking EU citizens. You can help there.

  • Railcar8095@lemm.ee
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    15 days ago

    Ubisoft cannot complain if I pirate their games, because they never actually sold them. And I’m not deceiving them with my intention of never, ever, give them a dime.

    • Mr Poletski@feddit.uk
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      15 days ago

      Yeah I’d really like to know how this ‘you don’t ever own the game’ fits in with their other line ‘piracy is theft’.

      how can you have stolen something if you haven’t actually gotten it?

      • huppakee@lemm.ee
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        14 days ago

        You are right you can’t steal something that is not ownable, but paying for the game is what allows you to play so playing without stealing is still breaking their rules. Instead of buy to own they made it pay to play. But that sucks so fuck them anyway

      • null@slrpnk.net
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        14 days ago

        their other line ‘piracy is theft’.

        Have they ever said that?

      • zerofk@lemm.ee
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        14 days ago

        Playing devil’s advocate here: both lines are consistent with them owning the games. We just rent them for a while, and own nothing. But pirating is taking what they own without paying - i.e. stealing.

        • GoodLuckToFriends@lemmy.today
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          14 days ago

          How did I take it? They still have it. Theft is defined as depriving the owner of property (in most places).

          spoiler

          bla, bla, copyright infringement

  • baines@lemmy.cafe
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    15 days ago

    i say ubisoft can eat shit

    have not purchased anything from them in over a decade

    • grue@lemmy.world
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      15 days ago

      By their argument, nobody’s “purchased” anything from them in over a decade!

      What they’ve been doing that whole time is committing massive fraud (false advertising, violating the First Sale Doctrine, etc.) instead.

    • Miles O'Brien@startrek.website
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      15 days ago

      I got it on one of those giveaways that steam/epic/gog sometimes do, so I never even gave them money over it and I still want my money back.

    • Ledericas@lemm.ee
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      14 days ago

      I first heard they were doing propaganda( to make them self look good in a positive light) by basically promoting in a show mythic quest, I’m guessing the creator of isaip is no saint either

  • I Cast Fist@programming.dev
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    14 days ago

    Let’s see if the physical disc once said anything about needing an online connection for single play. Oh look, it did not, the subscription required was only for 2-8 players network play.

    Let’s compare with Destiny 2’s back cover, a game that is a MMO and thus “cannot be owned” by the players. Hey, a “Online Play (Required)*” sticker that is not present on The Crew! The fine print has a bit that states that “Activision makes no guarantee of regarding availability of online play or features, and may modify or discontinue online services at its discretion without notice.”

    FF14 also had a “Online Play (Required)*” sticker on its back cover. It clearly states on the rectangular bit above the T Rating: “Users are granted only a limited, revocable license and do not own any intellectual property in the game or game data”

    You deceived consumers, Ubisoft. “Online Play Required” is not there, so the game should remain playable offline.

    • uis@lemm.ee
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      14 days ago

      You deceived consumers, Ubisoft.

      Ubisoft is being fucked on consumer protection grounds, not on false advertisement. It doesn’t matter what they said on box, they broke the law.

      EDIT: fuck, this is USSA lawsuit. I thought it was French(and EU in general) one.

    • Rekorse@sh.itjust.works
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      14 days ago

      Technically right but the game required network access to play anyways so I’m not sure that people were deceived by this as it happened.

        • Rekorse@sh.itjust.works
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          14 days ago

          I did and have read about it and disagree. I dont think anyone was tricked and thought they’d have the crew forever. This all seems very self entitled in my opinion. Point out any technicalities that you want to, people should have expected the game to be sunset eventually, and that it would be gone after that, just like every other online only game.

      • emeralddawn45@discuss.tchncs.de
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        13 days ago

        Which was a deception in the first place, because it clearly distinguishes between ‘1 player’ where it doesn’t say anything about needing a network connection, and 2-8 player where it says network and playstation plus required. It also says network features can be removed at any time, but nowhere does it say 1 player is a network feature. It specifically does not say that.

        • Rekorse@sh.itjust.works
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          13 days ago

          Why weren’t people upset when they first bought the game and realized they needed to be online to play it then? Why did it only become a talking point after the fact? You could argue it was shitty to make it a network only game and I might agree, but to say people were deceived and didnt realize it couldn’t be played offline until the servers were shutdown is absurd.

  • Stern@lemmy.world
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    14 days ago

    If you never actually own a Ubisoft game that logically pirating them isn’t theft right? Right?

    • A_Random_Idiot@lemmy.world
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      14 days ago

      No one should own an Ubisoft game. Its a company thats at the top of the list with Nintendo as far as the level of hatred and vitriol they have for their own paying customers goes.

      • SaharaMaleikuhm@feddit.org
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        14 days ago

        Half Life 2 works offline just fine. You can even run the exe directly without Steam open. You just cannot compare the two. But yes, if Steam get shut down you obviously cannot download them again. Same goes for games on GOG. You could archive them, but you can also archive games from Steam, it’s all the same.

        • Arcane2077@sh.itjust.works
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          14 days ago

          I wasn’t saying you can’t play them, just that you don’t own them. This is still true with DRM free games. GOG’s agreement is different to Steam’s in that you own your purchase

          You don’t think you own every house with an unlocked front door, do you?

    • Rakonat@lemmy.world
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      14 days ago

      Problem is Ubisoft games are so shit now days it’s not even worth the effort to pirate them.

    • squidspinachfootball@lemm.ee
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      14 days ago

      It’s a nice sentiment but seriously - the whole “if buying isn’t owning then pirating isn’t stealing” thing is both overused and has always annoyed me. How are the two related? You can still be stealing regardless of if you have an option to buy or not. You could still steal an item that isn’t for sale.

      What we really should be focusing on is whether pirating in and of itself is stealing, and whether it should be a crime. This overused phrase is distracting from the issue at hand, imo.

  • frezik@midwest.social
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    14 days ago

    When does Ubisoft realize that “you never owned it” and “you can’t complain” are arguments for not buying their next game?

    • Blindsite@lemmy.today
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      14 days ago

      The problem is it’s getting harder and harder to pirate games, especially games that are entirely online.

    • arc@lemm.ee
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      13 days ago

      When you “buy” software, you’re buying a license that grants you permission to use it subject to the terms & conditions. The stealing as the law would see it is from using software without purchasing a license or using it in violation of the license.

      It even extends to digital content people “buy” on Steam, or Google Play, or Amazon including books, music, and videos. You didn’t buy that content, even if you think you did. You bought a license to it which is why occasionally Amazon or whoever will just scrub the content from your account without your consent. That’s also why in some countries you pay VAT on e-books even though you don’t pay VAT on real books - because you actually bought a software license which is liable to VAT.

      So the best advice is don’t buy digital media from online services. For games and software it is unavoidable but recognize you don’t legally own squat although most console games on disc or cartridge can still be sold second hand. But even that is being eroded. Nintendo apparently are planning to sell “physical” games in stores but you open it up and there is a redemption code inside. Sony and Microsoft have both tried to get away from physical media too.

  • yeehaw@lemmy.ca
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    15 days ago

    I’ve been avoiding Ubisoft games for quite some time. And blizzard. And a handful of other studios because of these bullshit shenanigans.

  • Puzzlehead@reddthat.com
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    14 days ago

    If you have to buy it, you own it. Make it free to play but have in game purchases. Everyone knows free games can shut down any time. I play lot of mobile apps until I get tired of playing it, then delete.

    I avoid buying games that requires online connection. It means the game is unplayable without it.

    It’s sickening what companies can get away with just because it’s legal. Just because you can doesn’t mean you should.